This one-day course will cover everything you need to know about creating a positive and supportive volunteer experience.
This course will help you plan and deliver a suitable induction process and identify and apply different support methods throughout a volunteer’s time with you. It will also help you manage some of the challenges of supporting volunteers, and how to create a positive ending for volunteers.
This course will also help you gain an understanding of what good practice looks like in line with the volunteer quality standards, and how to ensure volunteers have a great volunteer experience.
By the end of the course, you will be able to:
Identify and apply the right support methods for the individual.
Design a volunteer induction process.
Manage challenging volunteer situations.
Create positive endings for volunteers.