People’s Experience Volunteer

Interested in making health and care better for everyone? Want to get involved? Healthcare Improvement Scotland are recruiting a diverse national cohort of volunteers to support improvement in the public’s experience of health services.

The People’s Experience Volunteer role is a brand new role in Healthcare Improvement Scotland (HIS). It is one way that they hope to better hear people’s views on their work, starting in Fife and Grampian. In time they hope to have people’s experience volunteers across all parts of Scotland.

HIS is part of the NHS in Scotland. Their job is to make sure that everyone in Scotland has the best possible health and care. To do this they need to hear from a broad range of people about their different experiences of health and social care. By volunteering in this role you can help them better represent public views in their work. This will help make sure their work really does make care better for everyone.

Volunteers will be asked to give feedback on specific questions about health and care, and have opportunities to:

As this is a new volunteer role for HIS it is also an opportunity for the first volunteers to help shape and test the best ways of doing things in their local area. You can find out more about what is involved in our volunteer role description.

HIS welcome volunteers from all parts of Scotland and from all walks of life. It is important to be able to  hear from people with a range of different experiences and identities. They are particularly keen to involve disabled people, people who are black, Asian or from a minority ethnic group and people who are living on low incomes as they know that any of these things can cause differences in people’s health.

Interested in making health and care better for everyone? Want to get involved? They would love to hear from you! Please contact Rosemary Hampson on 07815 837969 or his.contactpublicinvolvement@nhs.scot or contact your local Engagement Office to find out more and get involved.