Support and Supervision

Support and supervision is a cornerstone of good practice in youth and community work — it helps staff and volunteers feel valued, reflect on their experiences, and grow in confidence.

This practical, introductory course is designed for those new to the role of supervisor or those who want to refresh their knowledge and check their practice. While the focus is on planned supervision sessions, the concepts explored will also strengthen your informal approaches to support and supervision.

What you’ll explore
Across two interactive half-day sessions, you will:

• Understand the functions, stakeholders, and focus of effective supervision.
• Learn how to negotiate a supervision agreement and clarify boundaries.
• Develop skills to help people reflect on their work and learn from their experiences.
• Identify steps to strengthen your role and confidence as a supervisor.

Learning outcomes
By the end of the course, you will:

• Understand the importance of support & supervision.
• Know the fundamentals of delivering effective supervision.
• Feel more confident to supervise staff and volunteers in your organisation.