This online conference explores how AI is already being used – and where it could go next. It examines real examples across consumer-facing services, redesigned journeys and the back-office ‘engine room’ of casework, planning and decision support. YouthLink Scotland members receive a 10% discount.
This event will also tackle trust, governance and people. That includes FOI and GDPR, fairness and transparency, value for money, and how to support staff through change rather than replace them.
Delegates will leave with a clear view of where AI can help now, the risks to watch for and practical ideas to take back to their own organisations – all focused on building smarter, fairer, more human public services in Scotland.
The conference will focus on three themes:
YouthLink Scotland members can receive a 10% discount by using the code YLS10.